A professional replacement service for ageing ventilation systems

As ventilation systems age, there comes a point when continued repair may no longer be the most practical or economical solution. Components can become obsolete, spare-parts availability may decrease, or replacing the existing unit may provide a better long-term solution.

Zehnder Care Replacement helps make the transition from an existing ventilation unit to a new Zehnder unit as straightforward as possible. Our technicians professionally replace the unit and commission the new system, helping reduce the workload and complexity for your team while supporting a smooth handover to your customer, tenant or building operator.

New ventilation unit &
required materials
Professional Commissioning

- always included in the replacement project

Optional 
additional services

Your benefits

  • Reduce the complexity of ventilation unit replacement with professional support from Zehnder
  • Reduce the workload on your own team by having the replacement and commissioning professionally performed
  • Ensure the new unit is professionally commissioned as part of every Replacement project
  • Minimise disruption through a clearly agreed replacement scope
  • Combine additional services where needed, such as Tube Cleaning, filters or additional module commissioning
  • Receive service documentation supporting a professional handover to your customer, tenant or building operator

What we do — And why it makes a difference

Our certified Zehnder technicians support the complete replacement process, helping you upgrade 
ageing ventilation systems efficiently and professionally.

Preparation & verification

We verify the agreed replacement scope before work begins.

Our technician reviews the existing installation and the agreed replacement solution to ensure the required unit, materials and services are available for the planned replacement.

Existing unit removal

We carefully remove the existing ventilation unit and prepare the installation for replacement.

The existing unit is disconnected and removed according to the agreed service scope, allowing the new unit to be installed using the appropriate installation materials.

New unit installation

We professionally install the new ventilation unit.

The replacement unit is fitted and connected to the existing installation using the required components and materials defined for the project.

Commissioning

Every Replacement project includes professional commissioning of the new unit.

Once installed, the new ventilation system is started, configured, functionally tested and commissioned. Where applicable, airflows are measured and balanced to prepare the system for operation.

Documentation & handover

We complete the service with a professional handover.

The completed work and commissioning are documented, and a short system instruction covering the basic operation is included. Where a more detailed system walkthrough or onboarding is required, this can be selected as an additional service.

Preparation & verification

We verify the agreed replacement scope before work begins.

Our technician reviews the existing installation and the agreed replacement solution to ensure the required unit, materials and services are available for the planned replacement.

Existing unit removal

We carefully remove the existing ventilation unit and prepare the installation for replacement.

The existing unit is disconnected and removed according to the agreed service scope, allowing the new unit to be installed using the appropriate installation materials.

New unit installation

We professionally install the new ventilation unit.

The replacement unit is fitted and connected to the existing installation using the required components and materials defined for the project.

Commissioning

Every Replacement project includes professional commissioning of the new unit.

Once installed, the new ventilation system is started, configured, functionally tested and commissioned. Where applicable, airflows are measured and balanced to prepare the system for operation.

Documentation & handover

We complete the service with a professional handover.

The completed work and commissioning are documented, and a short system instruction covering the basic operation is included. Where a more detailed system walkthrough or onboarding is required, this can be selected as an additional service.

From request to successful replacement

1. Tell us about the existing installation

Share the relevant unit and installation information with us so we can understand the replacement requirement.
 

2. Confirm the replacement solution

We confirm the appropriate replacement approach, required materials and any additional services.
 

3. Receive the quotation

Receive a clear quotation for the agreed Replacement services, new units, required materials, commissioning and any selected add-ons.

4. Schedule the replacement

Once accepted, we coordinate the service visit based on the agreed scope and site readiness.
 

5. Replacement & Commissioning

Our technician replaces the existing unit and professionally commissions the new ventilation system.

6. Documentation & Handover

The completed service is documented and the new system is prepared for handover.

Replacement projects are planned individually to minimise disruption and ensure a smooth transition to the new system.

A complete replacement solution for ageing ventilation systems

Our replacement service helps installers and service partners deliver modernisation projects efficiently while ensuring a professional customer experience.
 

Our Replacement service includes:

  • Preparation and verification of the agreed replacement scope
  • Professional removal of the existing ventilation unit
  • Installation of the new ventilation unit
  • Connection using the required installation components
  • Professional Commissioning of the new system
  • Functional testing and system verification
  • Service documentation and handover
  • Short instruction on basic system operation


The replacement unit and installation materials required for the project are quoted separately based on the existing installation and selected replacement solution. Professional Commissioning is always included as part of a Zehnder Care Replacement project.

Optional services for your Replacement project:

  • Tube cleaning
  • Additional filter sets
  • Detailed customer / system onboarding

Continue protecting the new system

Once the new system is installed, Zehnder Care Maintenance can provide ongoing professional support throughout its operating life.
 

Explore Zehnder Care Maintenance

When should you consider Replacement?

Zehnder Care Replacement can be the right solution when:

  • The existing ventilation unit is approaching the end of its useful life
  • Repair is becoming increasingly frequent or uneconomical
  • Critical spare parts are no longer available
  • An existing unit needs to be replaced as part of a renovation or modernisation project
  • You want professional support with replacing and commissioning the new ventilation unit
  • You are responsible for multiple ageing systems and need a structured approach to replacement
     

Not sure whether repair or replacement is the right next step? Contact us to discuss the existing installation and available options.
 

Contact Us
 

Request a replacement quotation

Ready to unlock new opportunities within your installed base?

Tell us about the existing ventilation system and project location. The information below helps us assess the replacement requirements, check compatibility and define the best fitting Zehnder replacement solution.

If available, please also provide the unit model, serial number and a photo of the existing installation. This will help us review your request more efficiently.

 

Your contact details

 

Installation location

 

Existing ventilation unit

Non-Zehnder unit? Additional adaptations may be required and replacement may not be possible in every installation. We will review the system details you provide and confirm the available options.
Please upload a picture of your ventilation system when available. Max. file size 10 MB (JPG, PNG)

 

Additional information

Explore other Zehnder Care Services

Any questions? Please send us a message.

General Request

Contact Form

Offer Request

Contact Form

Service & Spare Parts Request

Contact Form
Any questions? Feel free to give us a call.

General request

+49 (0) 123 45 67

Offer Request

+49 (0) 123 45 68

Service & Spare Parts Request

Mo - Fr: 7.30 am - 5 pm

+49 (0) 123 45 69
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