One place for every query.
We aim to help you. That's why no request is too difficult for us. For questions about our products and services, technical difficulties, service requirements, complaints of all kinds, maintenance requests or other concerns, we at the MyZehnder Service Center will provide fast and competent support for your individual needs. Get yourself an account today in order to use all our Services.
Problems are there to be solved. We support you at every hurdle.
Whether it's a fault with your product, discrepancies with a delivery or questions about order confirmations, invoices or services, please submit your complaint here. We are sorry for any inconvenience and will resolve your complaint immediatly.
We take care of your system.
Count on us for support with system commissioning, maintenance requirements or other customised needs. Choose from our expert services and request them easily and hassle-free
Maintenance
For maximum service life and efficient operation of the ventilation system.
Service Contract
Regular maintenance and checks ensure smooth operation. Various packages are available.
For Endconsumers only
Comissioning
Professional initial commissioning and adjustment of the ventilation system by our experts.
5-year Warranty Plus Extension
Always be on the safe side with fresh air.
For Professionals only
More information
Technical Support in All Matters
Whether it be radiators, comfortable indoor ventilation systems or radiant ceiling panels – you can always rely on us for any technical questions about our products or assistance with installation. Select your product and query and you’ll receive our reliable support.
Decorative Radiators
Zehnder decorative radiators are used in both residential and commercial buildings and fulfil the most advanced heating requirements with a variety of shapes, colors, and sizes. The radiators are suitable for different heating systems as well as central heating electric and dual energy operation.
Heating and Cooling from the Ceiling
Zehnder heating and cooling ceilings efficiently heat and cool large spaces from the ceiling, such as offices or industrial and sports halls, and ensure an unobstructed view of the architectural design.
Comfortable Indoor Ventilation
Zehnder ventilation systems ensure a healthy indoor climate while being highly energy efficient. Our ventilation products not only enhance well-being, but also help to preserve property value.
Answers & Solutions
At Zehnder, we are committed to providing you with comprehensive support and expert guidance. Whether you are an end-user, an installer, or a building consultant, our Help & Support page is designed to assist you in all aspects of our services.
Key Order Information
If you're looking for information on delivery periods, understanding the return procedure, or clarifying warranty terms, this page provides essential highlights from our comprehensive Terms and Conditions document.
Decorative Radiators
Yes. Our radiators work with all central heating systems. All our connections are BSP and will accept manual or thermostatic valves.
Yes, but if you have a system that has a central heating system expansion tank (usually in the loft), then there should be a 1 metre clearance between the top of the radiator and the bottom of the header tank.
Some of the design radiators have baffles inside the water-carrying tubes to divert the water flow around the whole radiator to maximize efficiency.
Yes, as long as an inhibitor for mixed metal systems is used. In reality, most systems are mixed metal, as many already have aluminium heat exchangers in the boiler, plus copper pipes and steel radiators.
There is no problem with integrating individual radiators into an existing system. When new or additional radiators are being installed, the system should be drained, cleaned and flushed in accordance with BS7593 and a good quality inhibitor, suitable for mixed metal systems, used to protect the system.